Acadia & Bar Harbor Tours

Frequently Asked Questions

What is the cancellation policy?

We offer a full refund with 24 hours notice of cancellation. Cruise Ship Passengers: We offer a full refund should your cruise ship cancel port, or should you be unable to tender ashore due to weather.

Is there parking available?

There is parking available near our ticket office labeled “Bayside Landing Parking”. There is on-street parking available on West Street, as well as 3 hour lots throughout the town of Bar Harbor. Parking can be a challenge during the busy season, particularly in the afternoon, so please allow extra time. Avoid parking altogether by utilizing the Island Explorer free shuttle service.

Are there restrooms available?

There are restrooms available at our ticket office, as well as at each of the stops we make within the park. Maximum duration between stops is approximately 30 – 40 minutes.

How close is your ticket office to the cruise terminal?

Our ticket office/boarding location is approximately 250 meters from the town pier where you will be tendered into.

Is the park entry fee included in the ticket price?

Yes, your entry fee is included for the duration of the tour. However, if you are planning to return to the park after the tour, you will need to purchase your own park pass.

We already have a park pass, does that affect the ticket price?

No. We pay an entrance fee for everybody on board, regardless of whether or not they are passholders.

How much walking is involved?

The amount of walking is limited and at the passenger’s discretion.

Is the bus wheelchair/walker accessible?

If you have a folding wheelchair/walker and can manage a few steps, we can bring the wheelchair or walker along with us. If you need a wheelchair lift to access the bus, please contact us at [email protected], and we will make arrangements to accommodate you.

Is food/drink provided?

Food and drinks are not provided, but guests are welcome to bring snacks/beverages on the bus.

Can I get my passport stamped during the tour?

Yes, you can get your passport stamped at each of the stops we make within the park.

Are pets allowed?

Sorry, but pets are not permitted on the tour.